System requirements
Tickessa uses a static web-app build, a PHP API and your own MySQL or MariaDB database.
Intended server environment
- Apache or managed Nginx with a configurable document root.
- PHP 8.2–8.5.
- PDO MySQL, mbstring, OpenSSL, fileinfo, DOM, Sodium and ZIP; IMAP additionally for email retrieval.
- MySQL 8 or MariaDB 10.6 or newer, with InnoDB and
utf8mb4. - HTTPS with a valid certificate.
- An HTTPS or PHP CLI cron job for mailbox retrieval.
Neither the static documentation site nor the shipped frontend needs a permanent Node.js process. Node.js and pnpm are required only for local builds and release packaging.
Installation and updates
The web package from 0.13.0 includes initial setup and update assistants. The installation guide covers FTP/FTPS, SFTP, SSH, webroot, database, diagnosis and recovery. Release notes describe the combinations actually tested.
Version check
/api/v1/meta reports product and API versions. Administrators also see product name, version, API revision and release channel under Settings → System. The documented release is Tickessa 0.15.17 with core migrations 001–030 and separately versioned migrations for installed extensions. A complete fresh build was also verified on isolated MariaDB 11.4.
The language update adds migration 030. Follow the update process before using the new interface; see Languages and email templates.
System shows the version and technical status of the installation you are using.